Front-line remuneration – focusing on what is sold

Front-line remuneration – focusing on what is sold is not enough.  How the employee does the job is at least as important as what the employee does.  How we incentivise and reward customer-facing staff is pivotal to company culture and customer outcomes.   In many cases, variable remuneration arrangements incentivised behaviour that was adverse to customer interests. The read more..

By |2020-11-03T14:42:14+02:00Oct 17th, 2020|Front-line remuneration|0 Comments

The PAIA Information Manual. Have you filed it yet?

As required by PAIA, I'm convinced that many private sector businesses have not yet published the PAIA Information Manual. Have you filed it yet? The PAIA The Promotion of Access to Information Act 2 of 2000 as amended (“PAIA“) in Section 51 requires the head of every private body to compile and publish a Manual containing read more..

Executive Remuneration is lacking in symmetry.

Executives continue to get very well paid when companies do well, but also get very well paid when results are poor. Executive remuneration is lacking in symmetry with the performance of the enterprise.  This gap between payment & performance and the short-term nature of these rewards incentivises an obsession with the short term, I think. read more..

By |2020-11-03T14:49:10+02:00Oct 10th, 2020|Executive remuneration|0 Comments

“Corporate Governance”. Where does it come from?

The term "corporate governance". Where does it come from? Bob Tricker of The Corporate Policy Group says in his book Corporate Governance: Principles, Policies, and Practices that "50 Years ago we knew remarkably little about the reality of board-level behaviour.  Many ideas are now being discussed around the world – improving strategic decision-making, alternative board structures read more..

By |2020-11-03T14:53:54+02:00Oct 5th, 2020|Governance, values and ethics|0 Comments

Seven pitfalls awaiting non-executive directors

Corporate governance in South Africa differentiates between non-executive directors (“NED”) and independent directors (“ID”) of companies. An ID is defined as a person who has no interest, position, association or relationship with the company or its executives. NEDs by definition are neither full-time executives nor IDs. We will refer to both of these as NEDs read more..

By |2020-11-06T05:58:57+02:00Sep 13th, 2020|Boards of directors|0 Comments

Internal pressure – a threat to internal audit’s objectivity.

Internal pressure is a pervasive threat to the internal audit's objectivity.   Nothwithstanding this, the internal audit function of larger enterprises is critical for assessing the maintenance of good governance. It provides the audit committee and the board with a clear, unfettered view of internal compliance with company policies. Few people are aware that amongst internal read more..

By |2020-09-09T20:23:42+02:00Sep 9th, 2020|Internal audit|0 Comments

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